Your deposit is a simple way to protect your landlord if there is any damage to a property at the end of the tenancy. We ask for the equivalent of five-weeks rent, which is held in a government approved scheme and returned at the end of the tenancy, less deductions.

Just to be clear – a deposit isn’t a way for your landlord to make extra money. They’d love it if there was no damage and you could have your deposit back in full. Sadly, it isn’t always the case.

So, what should you do avoid deductions and get your deposit back? Follow our tips:

1.       Take photos before you move in.

Our detailed records of the condition of the property include photographs, but it’s a good idea that you have your own records. Time-stamped photos will provide the proof you might need of any damage you couldn’t possibly have caused.

2.       Check the inventory with care

You need to sign the inventory to confirm you agree that everything on it is in the property when you move in, so do check that nothing is missing. If you do see something that isn’t on the inventory which you feel ought to be, let your landlord know at once. They may repair it at once or add it to the inventory so you don’t lose part of your deposit when you move out.

3.       Take care of your home

Regular and thorough cleaning will ensure that your environment is pleasant to live in and reduce the possibility of building up dirt, grease or damp. These can cause irreparable damage – a mouldy seal round the bath will have to be replaced, as would a grease-encrusted cooker, and damp can cause rust and stains.

4.       Report any maintenance issues as soon as they occur

However careful you are, things can go wrong through no fault of yours. It’s easy to report any issues promptly using the fixflow tool on our website.

5.       If an accident happens, tell your landlord or letting agent

You may be able to live with a wine or coffee stain on the carpet, but we couldn’t pass it on to the next tenant. Getting it out after you leave will cost a lot more than the landlord sending in a carpet cleaning expert while it’s still fresh. And just so you know, putting a rug on top of it only works while you are there. We will move the rug and see the stain.

6.       Don’t repair things yourself without permission

You may be a dab hand at DIY but it’s best not to risk making things worse. Talk to your landlord before attempting any repairs.

7.       Clean and tidy when you leave

If you have kept on top of the cleaning during your tenancy, this should take you no time at all. Use the photos you took on day one to remind you how clean it was then – and match that when you leave.

8.       Adhere to your tenancy agreement

Make sure you are familiar with the conditions in your tenancy agreement and keep to them. If you are unclear about anything, just ask.

If you want to know more about how our protected deposit scheme works give us a call or contact us